Effective Date: May 25, 2026
Website: https://smtwire.com/
Company: SMTWIRE / SMT Wire Manufacturer
Welcome to SMTWIRE. These Terms & Conditions govern your access to and use of our website, products, services, content, quotation process, and communications with us.
By using this website or submitting an inquiry, you agree to these Terms & Conditions. If you do not agree, please do not use our website.
SMTWIRE is a metal wire manufacturer based in Hebei, China, providing floral wire, tie wire, floral spool wire, double loop ties, customized wire products, packaging solutions, and related B2B manufacturing services for global customers.
The information on this website is provided for general product introduction, business communication, and quotation purposes.
You agree to use this website only for lawful and legitimate business purposes.
You must not:
We reserve the right to restrict or block access to users who violate these Terms.
We make reasonable efforts to provide accurate product descriptions, images, specifications, materials, sizes, coatings, packaging options, and customization information.
However, product information on the website is for reference only and may not represent final order specifications.
Actual product details may vary depending on:
Final specifications should be confirmed in writing before production.
Prices shown or discussed through the website, email, or inquiry form are not final unless confirmed in an official quotation or sales agreement.
Quotations may depend on:
We reserve the right to update quotations before order confirmation.
If samples are requested, sample availability, cost, delivery time, and shipping method will be confirmed separately.
Any sample delivery time mentioned on the website is an estimate and may vary depending on product type, customization, logistics, or other factors.
An order is not confirmed until both parties agree on essential order details, which may include:
After order confirmation, SMTWIRE will arrange production according to the agreed specifications.
Customers are responsible for reviewing and confirming all details before production begins.
SMTWIRE may provide customized products, labels, colors, packaging, logo printing, private label packaging, or other custom services.
If you provide logos, trademarks, designs, labels, artwork, packaging files, or other materials, you confirm that:
You agree to indemnify SMTWIRE against claims arising from customer-provided materials.
Payment terms will be confirmed separately in the quotation, invoice, proforma invoice, purchase order, or sales agreement.
Unless otherwise agreed in writing, customers are responsible for any bank charges, transfer fees, import duties, taxes, customs fees, and other related costs.
Shipping methods, costs, delivery times, and trade terms will be confirmed separately.
Delivery times are estimates and may be affected by:
SMTWIRE is not responsible for delays caused by events beyond our reasonable control.
SMTWIRE conducts quality checks based on agreed product specifications before shipment.
Customers should inspect products promptly upon receipt. Any quality concerns should be reported within a reasonable time and supported by photos, videos, inspection records, or other relevant evidence.
If a confirmed quality issue is caused by SMTWIRE, we may provide a suitable solution, such as replacement, repair, discount, credit, or other agreed remedy.
Because many products are customized or manufactured according to customer requirements, returns may not be accepted unless there is a confirmed quality issue or prior written agreement.
Claims may not be accepted if issues are caused by:
Any remedy will be determined based on the confirmed issue and written agreement between the parties.
All website content, including text, images, logos, product photos, design elements, graphics, videos, downloads, and layout, belongs to SMTWIRE or its licensors unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, or use website content for commercial purposes without our prior written consent.
The content on this website is provided for general informational purposes only.
We do not guarantee that:
Customers should confirm all product requirements with SMTWIRE before placing an order.
To the maximum extent permitted by law, SMTWIRE shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from:
Our total liability for any claim related to an order shall not exceed the amount paid by the customer for the specific products giving rise to the claim, unless otherwise required by law.
Our website may include links to third-party websites or social media platforms. These links are provided for convenience only.
We do not control and are not responsible for third-party content, policies, products, or services.
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use personal information.
SMTWIRE shall not be responsible for failure or delay in performance caused by events beyond our reasonable control, including but not limited to:
Unless otherwise agreed in writing, these Terms & Conditions shall be governed by the laws of the People’s Republic of China.
Any dispute arising from the use of this website, quotations, orders, or business relationship should first be resolved through friendly negotiation. If negotiation fails, the dispute may be submitted to the competent court or arbitration authority agreed by both parties in writing.
We may update these Terms & Conditions from time to time. Updated terms will be posted on this page with a revised effective date.
Your continued use of the website after updates means you accept the revised Terms.
For questions about these Terms & Conditions, please contact us:
SMTWIRE / SMT Wire Manufacturer
Email: info@smtwire.com
Website: https://smtwire.com/
Address: No.6, Jinyue Industrial Zone B, Huafu Street, Xicheng Industrial Zone, Raoyang County, Hengshui City, Hebei Province, China
