Privacy Policy

Effective Date: May 25, 2026
Website: https://smtwire.com/
Company: SMTWIRE / SMT Wire Manufacturer
Contact Email: info@smtwire.com

SMTWIRE respects your privacy and is committed to protecting the personal information you provide when visiting our website, submitting an inquiry, requesting a quotation, or communicating with us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.

1. Information We Collect

When you visit or use our website, we may collect the following types of information:

1.1 Information You Provide Voluntarily

You may provide personal information when you:

  • Submit an inquiry form
  • Request a quotation
  • Ask for product information, samples, or customization services
  • Contact us by email, phone, or online form
  • Download product materials or communicate with our sales team

This information may include:

  • Name
  • Company name
  • Email address
  • Phone number
  • Country or region
  • Product requirements
  • Order quantity
  • Customization details
  • Message content
  • Shipping or business contact details, if provided

1.2 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on the website
  • Referring website
  • Cookies and similar tracking data

This information helps us improve website performance, user experience, and marketing effectiveness.

2. How We Use Your Information

We may use your information to:

  • Respond to your inquiries
  • Provide product quotations
  • Process sample requests or order discussions
  • Recommend suitable wire products
  • Provide customization and packaging solutions
  • Communicate about production, shipment, quality, or after-sales service
  • Improve our website, products, and customer service
  • Prevent spam, fraud, or website abuse
  • Comply with legal or regulatory requirements

We do not sell your personal information.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and understand how visitors use our website.

Cookies may help us:

  • Remember user preferences
  • Improve website speed and usability
  • Analyze website traffic
  • Support marketing and advertising activities

You can disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

4. Sharing of Information

We may share your information only when necessary, including with:

  • Internal sales, customer service, and production teams
  • Logistics or shipping partners, if required for order fulfillment
  • Website hosting, analytics, or IT service providers
  • Payment or trade service providers, if applicable
  • Legal authorities, when required by law

We require service providers to handle personal information securely and only for the purposes we authorize.

5. International Data Transfers

As SMTWIRE serves global B2B customers, your information may be processed or stored in countries or regions outside your own, including China or locations where our service providers operate.

By using our website or submitting information to us, you understand that your information may be transferred internationally in accordance with this Privacy Policy.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Respond to your inquiries
  • Maintain business records
  • Provide customer support
  • Fulfill contractual or legal obligations
  • Resolve disputes

When information is no longer needed, we will delete it or anonymize it where reasonably possible.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Request information about how your data is used

To exercise these rights, please contact us at:

Email: info@smtwire.com

9. Third-Party Links

Our website may contain links to third-party websites or platforms, such as social media pages. We are not responsible for the privacy practices, content, or security of those third-party websites.

Please review their privacy policies before providing any personal information.

10. Children’s Privacy

Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

12. Contact Us

For questions about this Privacy Policy or how we handle your personal information, please contact us:

SMTWIRE / SMT Wire Manufacturer
Email: info@smtwire.com
Website: https://smtwire.com/
Address: No.6, Jinyue Industrial Zone B, Huafu Street, Xicheng Industrial Zone, Raoyang County, Hengshui City, Hebei Province, China